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After-sale Service

Return Policy

Return Guidelines:

  • Contact the business department to confirm the order and provide feedback on the reason for the return.

  • Follow the instructions to send the product back.

  • We arrange for technicians to inspect the product.

  • Provide after-sales solutions based on the testing results and your feedback.

  • For more detailed information, please consult customer service. We are committed to providing you with excellent after-sales support.


Technical Support

15 years of industry experience, with a lineup of technical experts and advanced maintenance and testing equipment. Partners enjoy free online technical guidance and seamless global support. Choose us to ensure the continuous and efficient operation of your automated CNC control system. We are a solid pillar on your path to success, and we are willing to create brilliance together with you!


Shipping Info

We provide global transportation services and support multiple delivery methods, including UPS, DHL, FEDEX, TNT, EMS, etc., to ensure fast delivery of your goods. All orders will be processed within 1 working day after payment, and then delivered according to your choice. We are committed to ensuring that you receive the product as soon as possible. The salesperson will promptly follow up on the logistics and customs clearance progress after the order is shipped. If you have any questions, you can contact your corresponding salesperson. Thank you for your support and understanding!


Warranty Policy

We provide a 1-year warranty for new products and a 3-month warranty for old products. We are committed to providing you with excellent quality and service, covering a range of common problems. For more detailed information about warranty policies, please feel free to contact our customer support team. We will always be on your side to ensure your satisfaction and confidence.


Add:
Room 1204, Building 1, No. 4, Headquarter Road 2, Songshan Lake Park, Dongguan City, Guangdong Province, China
Add:
Room 1204, Building 1, No. 4, Headquarter Road 2, Songshan Lake Park, Dongguan City, Guangdong Province, China
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