FAQ

Our headquarters is located in Dongguan City, Guangdong Province, with an elegant environment and convenient transportation

We have complete testing equipment and all products undergo 100% testing before shipment. Most products are available in stock, so the delivery time is usually 2-3 days. If there are special circumstances, the business will communicate in advance when placing an order.

The second-hand warranty period is 3 months, and the new warranty period is 1 year.

We usually wrap the product with foam paper and fill all areas in the packaging box to protect the product. We will pack lighter products in cardboard boxes, but if the product is heavier, we will pack it in wooden boxes.

UPS, DHL, FEDEX, TNT, EMS are all available

OUKE provides a one-stop procurement service for industrial control system components, including PLCs, inverters, drivers, motors, human-machine interfaces, encoders, teach pendants, circuit boards, and more.

OUKE offers free warranty services for all products sold, and if there are quality issues, you can choose to return or exchange within 7 days.

With over 15 years of experience in the CNC industry, OUKE boasts a professional technical team providing free technical guidance, efficient warehouse capabilities ensuring prompt delivery, and competitive pricing.

Payment Methods: T/T, Paypal, e-check, credit cards, Western Union, escrow, Alipay, etc. 

Courier Services: TNT, DHL, UPS, FEDEX, EMS, etc. We are not responsible for undeliverable addresses.